Policies
Shipping
Shipping policy
Last updated 7 October 2026
Every order within India travels free and fully insured, with specialist jewellery couriers.
Freeinsured shipping across India
4 to 5working days to dispatch a piece in stock
2 to 5working days for delivery after dispatch
Shipping within India
Shipping is free on every order within India. Each parcel is fully insured and travels with specialist jewellery couriers such as Sequel Logistics and BVC Logistics.
Dispatch
- Pieces in stock are dispatched within 4 to 5 working days.
- Pieces made to order, including rings and bangles made to your size, take about 15 days from the date of your order.
For a date on a particular piece, call us or ask at any of our stores.
Delivery
Delivery usually takes 2 to 5 working days after dispatch, depending on where you are, and about 2 days in major cities. Once your order is on its way, we email you a tracking link.
Delivery times are estimates. If anything delays your order, we will let you know at once.
Cash on delivery
Cash on delivery is available within India and is collected by our courier partner when your order arrives.
Changing your address
To change the delivery address, contact us before your order is dispatched. A new address may change the delivery date. Once an order has been shipped, it cannot be rerouted.
Orders outside India
We also ship to selected countries outside India. Shipping costs and delivery times for these orders are shown at checkout, and any customs duties or import taxes are paid by the customer.
