Policies
Terms and conditions
Terms of service
Last updated 7 October 2026
These terms explain how we sell our pieces and how you may use this website. Please read them before you place an order.
1. About us
Vasundhra Raj Luxury Jewellery has its registered office at Villa A-85, Panache Valley, Sahastradhara Road, Dehradun, Uttarakhand 248001, India. In these terms, “we”, “us” and “our” mean Vasundhra Raj Luxury Jewellery.
2. Accepting these terms
By using this website or buying from us, you agree to these terms. If you do not agree with any part of them, please do not use the website.
3. Eligibility
Our services are intended for people aged 18 or over. By using the website, you confirm that you are of legal age or have the consent of a parent or guardian.
4. Our pieces and prices
Descriptions. We take care to describe and photograph every piece accurately. Colours can look different on screens, and natural gemstones and handcrafted pieces may vary slightly in appearance.
Prices. All prices are in Indian rupees and include GST unless stated otherwise. Shipping within India is free. Prices may change without notice; the price that applies is the one shown when you place your order.
Price on request. Some pieces are shown as price on request. Call us, message us on WhatsApp or visit one of our stores, and we will share the current price.
Errors. If we find an error in a description, price or availability, we may correct it and update or cancel the order concerned. If we cancel, we refund you in full.
5. Orders and payment
Acceptance. Every order depends on acceptance and availability. We may decline an order at our discretion, particularly if we suspect fraud.
Payment. We accept credit and debit cards, UPI, net banking and digital wallets through secure payment gateways, and cash on delivery within India. By paying, you confirm that you are authorised to use the payment method.
Changes and cancellations. An order cannot be changed once it is placed, but you may cancel it before it is dispatched by contacting us, and we will refund you in full.
6. Shipping and delivery
Shipping within India is free and fully insured. We also ship to selected countries outside India; for those orders, shipping costs and estimated delivery times are shown at checkout, and customs duties and import taxes are paid by the customer. Delivery times are estimates and are not guaranteed. Our Shipping Policy has the details.
7. Returns, exchange and buyback
You may return a piece within 7 days of delivery for a full refund, and exchange or sell back pieces later, as set out in our Return and Refund Policy. Customised or personalised designs, including engraved pieces, can be returned only if they have a manufacturing defect.
8. Intellectual property
All content on this website, including text, photographs, logos and designs, belongs to Vasundhra Raj Luxury Jewellery or its content suppliers and is protected by Indian and international copyright, trade mark and other laws. Please do not copy, distribute or use it without our written permission.
9. Using the website
You agree not to:
- use the website for any unlawful purpose;
- interfere with the security, functioning or servers of the website;
- use automated tools such as bots to access or monitor the website.
We may suspend access in case of misuse and take legal action where necessary.
10. Links to other websites
Our website may link to other websites for your convenience. We do not control or endorse them and are not responsible for their content, products or services.
11. Limitation of liability
The website is provided as it is, and we do not guarantee that it will always be available or free of errors. To the fullest extent the law allows, Vasundhra Raj Luxury Jewellery is not liable for any indirect, incidental, special or consequential loss arising from your use of the website or our services. Our total liability for any claim is limited to the amount you paid for the product or service concerned.
12. Indemnity
You agree to indemnify Vasundhra Raj Luxury Jewellery against any claims, losses or costs, including legal fees, arising from your misuse of the website or a breach of these terms.
13. Privacy
Our Privacy Policy explains how we collect, use and protect your personal information.
14. Changes to these terms
We may update these terms from time to time. The updated terms will be posted on this page with a new date at the top. By continuing to use the website, you accept the updated terms.
15. Governing law and jurisdiction
These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand.
Contact us
Call+91 72798 88888
WhatsApp+91 77298 88888
Registered officeVilla A-85, Panache Valley, Sahastradhara Road, Dehradun, Uttarakhand 248001, India
